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(315) 724-5133

Mon-Fri: 8am – 4pm

Dispute Forms

Dispute Forms

Debit Mastercard Fraud Dispute Form

For fraudulent Debit Mastercard disputes. Please note that member must dispute the transaction(s) within 75 days of authorization.

Debit Mastercard Fraud Dispute Form

For non-fraud Debit Mastercard disputes. Please note that member must dispute the transaction within 45 days of authorization.

ATM Research Request

For Automated Teller Machine Error Resolution

Written Statement of Unauthorized Debit

 For Unauthorized Electronic Fund Transfers

Stop Payment Request Order

For Stop Payment on Share Drafts (checks) and ACH Payments

Affidavit of Forged or Altered Checks

For your own share drafts that have been forged or altered by an unauthorized party

Affidavit and Indemnity Agreement for Corporate Check

For Lost, Stolen or Destroyed Credit Union issued Corporate Checks or Money Orders

UTELFCU’s Electronic Fund Transfers and Disclosure

This disclosure was provided to you when you opened your account with UTELFCU or applied for a new Electronic Service after your initial membership date.

UTELFCU’s Electronic Fund Transfers and Disclosure

This disclosure was provided to you when you opened your account with UTELFCU or applied for a new Electronic Service after your initial membership date.